Part 5: Appendices

Index of Forms

This section contains forms that are referenced throughout the plan and are reprinted here to make them easy to access, remove, reproduce, and fill out.

Note: Evacuation Forms are included in Appendix F or available online at

http://ready.alaska.gov/plans/

Warning Message Log Example

1. Date ________________ Time ___________Warning # _____________

2. Situation:

Describe emergency incident. Include description of threat to life ~ safety,
and specific geographic boundaries affected and covered by this warning.

3. Content of Warning: (Include exact wording of warning given.)

4. Method of Warning:

  • Alert/Warning Sirens
  • EAS
  • Reverse 9-1-1
  • Cable Alert
  • Mobile Public Address
  • Door to Door Contact

Signature of authorizing official____________________________________

5. Warning Terminated: Date_______________ Time_______________

Signature of terminating official____________________________________

Ensure that all methods of alert and warning have been notified to
terminate activities, including local media.

BEGIN A NEW FORM FOR SUBSEQUENT WARNING MESSAGES.

Sample Local Government Disaster Declaration with Request for Borough Assistance

WHEREAS, commencing on __________ (date), the Matanuska-Susitna
Borough community of ________________, Alaska sustained severe
losses and threats to life and property from
_________________________________________________________

_________________________________________________________

_________________________________________________________

________________________________________________ (describe the

event or situation); and, WHEREAS, the community of ______________

is a political subdivision within the Matanuska-Susitna Borough and the

State of Alaska; and, WHEREAS, the following conditions exist as a result

of the disaster emergency: ___________________________________

__________________________________________________________

__________________________________________________________

__________________________________________________________

__________________________________________________________

__________________________________________________________

(describe the event and the impacts to community, damages, etc.);
and, WHEREAS, the severity and magnitude of the emergency is beyond

the timely and effective response capability of local resources; and,

THEREFORE, be it resolved that the ___________________ (Manager
or designee) of the Matanuska-Susitna Borough community
of ______________________ does declare a Disaster Emergency per
AS 26.23.140 to exist in the community of __________.

SIGNED this_____day of___________20_____
______________________________________

MATANUSKA-SUSITNA BOROUGH DISASTER DECLARATION WITH REQUEST FOR STATE ASSISTANCE

WHEREAS, commencing on (date), the Matanuska-Susitna Borough sustained severe losses and threats to life and property from (describe the event or situation); and,

WHEREAS, the Matanuska-Susitna Borough is a political subdivision within the State of Alaska; and,

WHEREAS, the following conditions exist as a result of the disaster emergency; (describe the event and the impacts to community, damages, and etc.); and,

WHEREAS, the severity and magnitude of the emergency is beyond the timely and effective response capability of local resources.

THEREFORE, be it resolved that the Borough Manager of the Matanuska-Susitna Borough does declare a Disaster Emergency per AS 26.23.140 to exist in (describe the area affected).

FURTHERMORE, it is requested that the Governor declare a Disaster Emergency to exist, as described in AS 26.23.020, and provide State assistance to the Matanuska-Susitna Borough in its response and recovery from this event.

FURTHER, the undersigned certifies that the Matanuska-Susitna Borough has expended its local resources as a result of this disaster emergency.

Signed this _________ day of ______________, 20__.
____________________________________________
Borough Manager

MATANUSKA-SUSITNA BOROUGH DISASTER DECLARATION WITHOUT REQUEST FOR STATE ASSISTANCE

WHEREAS, commencing on (date), the Matanuska-Susitna Borough sustained severe losses and threats to life and property from (describe the event or situation); and,

WHEREAS, the Matanuska-Susitna Borough is a political subdivision within the State of Alaska; and,

WHEREAS, the following conditions exist as a result of the disaster emergency; (describe the event and the impacts to community, damages, and etc.); and,

WHEREAS, the severity and magnitude of the emergency is beyond the timely and effective response capability of local resources.

THEREFORE, be it resolved that the Borough Manager of the Matanuska-Susitna Borough does declare a Disaster Emergency per AS 26.23.140 to exist in (describe the area affected or identify a political subdivision).

Signed this _________ day of ______________, 20__.
____________________________________________
Borough Manager

Incident Manager Delegation

As of ____ ___ hrs, ___ ____ 200__, I have delegated the authority and responsibility for the complete management of the ____________ Incident to the Incident Commander ____________.

As Incident Commander, you have full authority to manage this incident, including all aspects of containment and control until formally returned to local forces. You are expected to adhere to relevant and applicable laws, policies, and professional standards in the management of this incident.

Agency priorities and instructions for the management of this incident are:

  1. To provide for responder and public safety.
  2. To contain and then control the incident within reasonable (agency approved) time frames.
  3. To minimize and/or avoid the pollution of all water ways within and adjacent to the incident's perimeter.
  4. To save private and public structures to the maximum extent possible while preserving responder safety.
  5. To manage the incident cost-effectively for the values at risk. Daily expenditures shall not exceed $____________ with an incident financial cap of $__________. Any plan to exceed these limits shall require an additional delegation (written approval).
  6. To provide training opportunities for less experienced local personnel.
  7. To provide for minimal disruption of critical community services and commerce. Access must be consistent with the safety of the public.
  8. To coordinate with Mat-Su Borough Emergency Services and the State for use of their resources, as needed, and incorporate them into the overall incident plan.
  9. To provide critical incident information to the public, the media, and this office. Media personnel will wear proper protective clothing and will be escorted at all times within the operational area. Media members shall not have access to incident work areas unless accompanied by an information officer. However, the media will have full and free access to operational briefings and public meetings.
  10. No later than _______ hours in the morning or ________ hours in the evening, either in person or by phone, you shall update me on incident progress, activities and concerns.
Name ____________________________ (PRINTED)

Name ____________________________ (SIGNED)

Date ____________ ______________________(title)
I accept this delegation, including its authority, priorities and instructions.
Name ____________________________ (PRINTED)

Name ____________________________ (SIGNED)

Date _________________ Incident Commander






NIMS ICS Forms

ICS Forms are an integral part of all response documentation. There are hard copies of all ICS forms at the Mat-Su Borough EOP, and all computers intended for use in the EOC should include a set of electronic ICS forms. Some forms have variations depending upon the type of incident involved.

ICS forms are readily available for free download from a number of websites.

*FEMA NIMS-ICS forms are available at http://training.fema.gov/EMIWeb/IS/ICSResource/ICSResCntr_Forms.htm

Acronyms and Abbreviations

Acronyms and Abbreviations
The following list contains acronyms and abbreviations used in this EOP. The list also contains common Incident Command System (ICS) terminology. Since the Department of Homeland Security was still in the process of developing and updating the National Incident Management System (NIMS) at the time of publication, it is important to periodically review and update this list to conform to the most recent terminology in use nationwide.

Acronym Definition
ADEC Alaska Department of Environmental Conservation
AEIC Alaska Earthquake Information Center
ADHSS Alaska Department of Health and Social Services
ADNR Alaska Department of Natural Resources
ADOTPF Alaska Department of Transportation and Public Facilities
AIMS Alaska Incident Management System
AKVOAD Alaska Volunteer Organizations Active in Disasters
ALMR Alaska Land Mobile Radio
ALS Advanced life support
ARES Amateur Radio Emergency Services
ARRT Alaska Regional Response Team
AS Alaska Statute
AST Alaska State Troopers
ATV All-terrain vehicle
BLS Basic life support
CAMEO Computer Aided Management of Emergency Operations
CAN Community Alert Network
CAP Civil Air Patrol
CB Citizen's band
CBRNE Chemical, biological, radiological/nuclear or explosive weapon
CDC Centers for Disease Control
CERT Community Emergency Response Team
CHEMTREC Chemical Transportation Emergency Center
CISPRI Cook Inlet Spill Prevention and Response, Inc.
CP Command Post
DAT Disaster Action Team
DCCED Alaska Department of Commerce, Community and Economic Development
DES Department of Emergency Services (Borough)
DHS United States Department of Homeland Security
DHS&EM Division of Homeland Security and Emergency Management (Alaska, a division of DMVA)
DMA Disaster Mitigation Act (federal)
DMVA Department of Military and Veteran Affairs (Alaska)
DNR Department of Natural Resources (Alaska)
DOF Division of Forestry (Alaska)
DPC Disaster Policy Cabinet (Alaska)
DPS Department of Public Safety (Alaska)
DRC Disaster Recovery Center
DSR Damage Survey Report
DWH Downwind hazard
EAS Emergency Alert System
ECC Emergency Coordination Center
EHS Extremely Hazardous Substance
EMC Emergency Management Coordinator
EMI Emergency Management Institute (FEMA)
EMS Emergency Medical Services
EMT Emergency Medical Technician
EOC Emergency Operations Center
EOP Emergency Operation Plan
EPA United States Environmental Protection Agency
ERP Emergency Response Plan
ESF Emergency Support Function
ETA Estimated time of arrival
FAA Federal Aviation Administration
FBI Federal Bureau of Investigations
FCO Federal Coordination Officer
FEMA Federal Emergency Management Agency
FOG Field Operations Guide
FOSC Federal On-Scene Coordinator
FRP Facility Response Plan
FSC Finance Section Chief (within Incident Command System)
GIS Geographic Information System
GRS Geographic Response Strategies
HEPA High Efficiency Particulate Air
HSPD Homeland Security Presidential Directive
IAP Incident Action Plan
IC Incident Commander
ICS Incident Command System
IMT Incident Management Team
IND Improvised Nuclear Device
IPICS IP Interoperability and Collaboration System
JFO Joint Field Office
JIC Joint Information Center
JOC Joint Operations Center
LE Law enforcement
LEPC Local Emergency Planning Committee
LEPD Local Emergency Planning District
LOF Liaison Officer (within Incident Command System)
LOSC Local On-Scene Coordinator (used primarily during oil spills)
LSC Logistics Section Chief (within Incident Command System)
MAC Multi-Agency Coordination
MCV Mobile command vehicle
MOA Memorandum of Agreement
MSBSD Matanuska-Susitna Borough School District
MSB Matanuska-Susitna Borough
MSD Marine Safety Detachment (US Coast Guard unit)
MSDS Material Safety Data Sheet
NASAR National Association for Search and Rescue
NAWAS National Warning System
NBC Nuclear/radiological or biological/chemical
NCP National Contingency Plan
NDMS National Disaster Medical System
NICC National Infrastructure Coordinating Center
NIMS National Incident Management System
NIPP National Infrastructure Protection Plan
NOAA National Oceanic and Atmospheric Administration
NOC National Operations Center
NRC National Response Center
NRCC National Response Coordination Center
NRF National Response Framework
NRT National Response Team
NSC National Security Council
NTH National Terrorism Hotline
NTSB National Transportation Safety Board
NWS National Weather Service
OSC Operations Section Chief (within Incident Command System)

On-Scene Coordinator (alternate use, primarily in oil spills)

OSHA Occupational Safety and Health Administration
OSRO Oil Spill Removal Organization
PDD Presidential Decision Directive
PFO Principal Federal Official
PIO Public Information Officer (within Incident Command System)
PL Public Law
PPE Personal Protective Equipment
PSC Planning Section Chief (within Incident Command System)
PSTN Public switched telephone network
PTT

PW

Push-to-talk

Public Works

RP Responsible Party
RPOSC Responsible Party On-Scene Coordinator
RRIS FEMA Rapid Response Information System
RRT Regional Response Team
RSC Regional Stakeholders' Committee
SARA Superfund Amendments and Reauthorization Act
SAWS Siren Alert and Warning System
SECC State Emergency Coordination Center
SERC State Emergency Response Commission
SCBA Self-contained Breathing Apparatus
SCO State Coordinating Officer
SCP Subarea Contingency Plan
SNS Strategic National Stockpile
SOF Safety Officer (within Incident Command System)
SOP Standard Operating Procedure
SOSC State On-Scene Coordinator (use limited primarily to oil spills)
STAR Spill Tactics for Alaska Responders
TIA Terrorism Information Annex
UC Unified Command (within Incident Command System)
UHF Ultra-high frequency
US United States
USCG United States Coast Guard
USFA United States Fire Administration
USGS United States Geological Survey
VHF Very high frequency
VM Volunteer manager
VOAD Volunteer Organizations Active in Disaster
VRP Vessel Response Plan
WMD Weapons of mass destruction

Appendix C: Glossary

This glossary defines terminology used in this EOP based on definitions used by the Alaska Department of Homeland Security and Emergency Management and the U.S. Department of Homeland Security.

Glossary

Term Meaning
Agency A division of government with a specific function offering a particular kind of assistance. In the Incident Command System, agencies are defined either as jurisdictional (having statutory responsibility for incident management) or as assisting or cooperating (providing resources or other assistance). Governmental organizations are most often in charge of an incident, though in certain circumstances private-sector organizations may be included. Additionally, nongovernmental organizations may be included to provide support.
Agency Representative A person assigned by a primary, assisting, or cooperating Federal, State, tribal, or local government agency or private organization that has been delegated authority to make decisions affecting that agency's or organization's participation in incident management activities following appropriate consultation with the leadership of that agency.
Alert Informs people of impending danger.
All-Hazards Describing an incident, natural or manmade, that warrants action to protect life, property, environment, and public health or safety, and to minimize disruptions of government, social, or economic activities.
American Red Cross (ARC) The national organization with a congressional mandate to undertake the relief of persons suffering from disaster.
Area Command An organization established to oversee the management of multiple incidents that are each being handled by a separate Incident Command System organization or to oversee the management of a very large or evolving incident that has multiple incident management teams engaged. An agency administrator/executive or other public official with jurisdictional responsibility for the incident usually makes the decision to establish an Area Command. An Area Command is activated only if necessary, depending on the complexity of the incident and incident management span-of-control considerations.
Assessment The evaluation and interpretation of measurements and other information to provide a basis for decision-making.
Assignment A task given to a resource to perform within a given operational period that is based on operational objectives defined in the Incident Action Plan.
Avalanche A mass of sliding snow occurring in mountainous terrain where snow is deposited on slopes of 20 degrees or more.
Branch The organizational level having functional or geographical responsibility for major aspects of incident operations. A Branch is organizationally situated between the Section Chief and the Division or Group in the Operations Section, and between the Section and Units in the Logistics Section. Branches are identified by the use of Roman numerals or by functional area.
Cache A predetermined complement of tools, equipment, and/or supplies stored in a designated location, available for incident use.
Catastrophic Incident Any natural or manmade incident, including terrorism, that results in extraordinary levels of mass casualties, damage, or disruption severely affecting the population, infrastructure, environment, economy, national morale, and/or government functions.
Chain of Command A series of command, control, executive, or management positions in hierarchical order of authority.
Chemical Transportation Emergency Center (CHEMTREC) Operated by the Chemical Manufactures Association. Provides information and/or assistance to emergency responders. Can be reached 24 hours a day by calling 800-424-9300.
Chief The Incident Command System title for individuals responsible for management of functional Sections: Operations, Planning, Logistics, Finance/Administration, and Intelligence/Investigations (if established as a separate Section).
Chief Elected Official A mayor, city manager, or county manager.
Citizen Corps A community-level program, administered by the Department of Homeland Security, that brings government and private-sector groups together and coordinates the emergency preparedness and response activities of community members. Through its network of community, State, and tribal councils, Citizen Corps increases community preparedness and response capabilities through public education, outreach, training, and volunteer service.
Command The act of directing, ordering, or controlling by virtue of explicit statutory, regulatory, or delegated authority.
Command Staff An incident command component that consists of a Public Information Officer, Safety Officer, Liaison Officer, and other positions as required, who report directly to the Incident Commander.
Cold Zone The clean area outside of the contamination control line. Equipment and personnel are not expected to become contaminated in this area. This is the area where resources are assembled to support the hazardous materials release response.
Common Operating System A continuously updated overview of an incident compiled throughout an incident's life cycle from data shared between integrated systems for communication, information management, and intelligence and information sharing. The common operating picture allows incident managers at all levels to make effective, consistent, and timely decisions. The common operating picture also helps ensure consistency at all levels of incident management across jurisdictions, as well as between various governmental jurisdictions and private-sector and nongovernmental entities that are engaged.
Common Program Control Station (CPCS) An element of the Emergency Alert System. The primary broadcast station in each operational area assigned the responsibility for coordinating the broadcasting of common emergency public information in that area.
Computer Aided Management of Emergency Operations (CAMEO) Computer program developed by NOAA used to track data required under Title III of SARA.
Consequence Management The response to a disaster, which focuses on alleviating damage, loss, hardship, or suffering. Actions include the measures to protect public health and safety, restore essential government services, and provide relief to governments, businesses, and individuals affected by the consequences of terrorism. The Federal Emergency Management Agency has the lead in consequence management.
Coordination To advance systematically an analysis and exchange of information among principals who have or may have a need to know certain information to carry out specific incident management responsibilities.
Corrective Actions Implementing procedures that are based on lessons learned from actual incidents or from training and exercises.
Counter-terrorism The full range of activities directed against terrorism, including preventive and crisis management efforts.
Crisis Management The measures to identify, acquire, and plan the use of resources to anticipate, prevent, and/or resolve a threat or act of terrorism. The Federal Bureau of Investigation (FBI) is the lead federal agency for crisis management.
Critical Infrastructure Systems, assets, and networks, whether physical or virtual, so vital to the United States that the incapacity or destruction of such systems and assets would have a debilitating impact on security, national economic security, national public health or safety, or any combination of those matters.
Damage Assessment The appraisal or determination of the actual effects resulting from a disaster emergency. This estimate serves as the basis for the Governor's request for a Presidential Disaster Declaration.
Demobilization The orderly, safe, and efficient return of a resource to its original location and status.
Disaster The occurrence of widespread or severe damage, injury or loss of life or property resulting from any natural or man-made

cause determined by the Governor to require State and/or Federal assistance or actions to supplement the recovery efforts of local governments in alleviating damage, loss, hardship, economic impact or suffering.

Disaster Emergency The condition declared by proclamation of the governor or declared by the principal executive officer of a political subdivision to designate the imminence or occurrence of a disaster. (AS 26.23.900).
Disaster Recovery Center (DRC) facility established in a centralized location within or near the disaster area at which disaster victims (individuals, families, or businesses) apply for disaster aid.
Division The partition of an incident into geographical areas of operation. Divisions are established when the number of resources exceeds the manageable span of control of the Operations Chief. A Division is located within the Incident Command System organization between the Branch and resources in the Operations Section.
Earthquake A sudden motion of the ground, which may cause surface faulting (ground rupture) ground shaking, and ground failure.
Emergency Any incident, whether natural or manmade, that requires responsive action to protect life or property. Under the Robert T. Stafford Disaster Relief and Emergency Assistance Act, an emergency means any occasion or instance for which, in the determination of the President, Federal assistance is needed to supplement State and local efforts and capabilities to save lives and to protect property and public health and safety, or to lessen or avert the threat of a catastrophe in any part of the United States.
Emergency Alert System (EAS) Consists of broadcasting radio; television; cable stations; and interconnecting facilities, which have been authorized by the Federal Communications Commission to operate in a controlled manner during emergencies.
Emergency Management As subset of incident management, the coordination and integration of all activities necessary to build, sustain, and improve the capability to prepare for, protect against, respond to, recover from, or mitigate against threatened or actual natural disasters, acts of terrorism, or other manmade disasters.
Emergency Operations Center (EOC) The physical location at which the coordination of information and resources to support incident management (on-scene operations) activities normally takes place. An EOC may be a temporary facility or may be located in a more central or permanently established facility, perhaps at a higher level of organization within a jurisdiction. EOCs may be organized by major functional disciplines (e.g., fire, law enforcement, and medical services), by jurisdiction (e.g., Federal, State, regional, tribal, city, county), or some combination thereof.
Emergency Operations Plan (EOP) Document that describes how people and property will be protected in disaster and disaster threat situations; details who is responsible for carrying out specific actions; identifies personnel, equipment, facilities, supplies and other resources available for use in a disaster; and outlines how all actions will be coordinated.
Emergency Response A response effort by employees outside the immediate release area or by other designated responders (i.e., mutual aid groups, local fire departments, etc.) to an occurrence that results, or is likely to result, in an uncontrolled release of a hazardous substance. Responses to incidental releases of hazardous substances where the substance can be absorbed, neutralized, or otherwise controlled at the time of release by employees in the immediate release area or by maintenance personnel are not considered emergency responses. Responses to releases of hazardous substances where there is no potential safety or health hazard (i.e., fire, explosion, or chemical exposure) are not considered emergency responses.
Emergency Support Functions Used by the Federal Government and many State governments as the primary mechanism at the operational level to organize and provide assistance. ESFs align categories of resources and provide strategic objectives for their use. ESFs utilize standardized resource management concepts such as typing, inventorying, and tracking to facilitate the dispatch, deployment, and recovery of resources before, during, and after an incident.
Energy Shortages Shortage or interruption of vehicle fuel, heating oil, natural gas, or disruptions of electrical power.
Environmental Protection Agency (EPA) The federal agency responsible for regulating air, water, hazardous waste, pesticides, and toxic substances.
Evacuation Organized, phased, and supervised withdrawal, dispersal, or removal of civilians from dangerous or potentially dangerous areas, and their reception and care in safe areas.
Extremely Hazardous Substance (EHS) In the text of SARA, Title III, EHS means any substance contained within the list of substances published by the) Administrator of the U.S. Environmental Protection Agency. Otherwise known as the 302 Extremely Hazardous Substance List.
Federal Coordinating Officer (FCO) The official appointed by the President to execute Stafford Act authorities, including the commitment of Federal Emergency Management Agency (FEMA) resources and mission assignment of other Federal departments or agencies. In all cases, the FCO represents the FEMA Administrator in the field to discharge all FEMA responsibilities for the response and recovery efforts underway. For Stafford Act events, the FCO is the primary Federal representative with whom the State Coordinating Officer and other State, tribal, and local response officials interface to determine the most urgent needs and set objectives for an effective response in collaboration with the Unified Coordination Group.
Federal Emergency Management Agency (FEMA) The primary Federal agency for planning, organizing, and coordinating Federal disaster response, recovery, and mitigation

activity.

Federal On-Scene Coordinator (FOSC) Federal employee responsible for coordinating the on scene federal response in a multi-jurisdictional incident (often a hazardous materials incident or oil spill.) The FOSC is typically part of the Unified Command consisting of the local, state, and federal and, often the responsible party on-scene coordinators and will usually be a member of the U.S. Coast Guard or the Environmental Protection Agency.
Federal Response Plan (FRP) Developed to expedite federal support to disasters. Generally, the FRP is activated when the state's resources are not sufficient to cope with a disaster and the governor has requested federal assistance.
Finance/ Administration Section In the Incident Command System, this Section is responsible for all administrative and financial considerations surrounding an incident.
Fire - Wildland Any instance of uncontrolled burning in grasslands, brush, or woodlands.
Fire - Structural Uncontrolled burning in residential, commercial, industrial, or other properties in developed areas.
Flood - Flash Quickly rising small streams after heavy rain or rapid snow melt. (I.e. breakup ice jam flooding.)
Flood - Riverine Periodic overbank flow of rivers and streams.
Flood - Urban Overflow of storm sewer system usually due to poor drainage, following heavy rain or rapid snowmelt.
Flood - Coastal Flooding along coastal areas associated with severe storms, hurricanes or other events.
Function One of the five major activities in the Incident Command System: Command, Operations, Planning, Logistics, and Finance/Administration. The term function is also used when describing the activity involved (e.g., the planning function). A sixth function, Intelligence/Investigations, may be established, if required, to meet incident management needs.
General Staff A group of incident management personnel organized according to function and reporting to the Incident Commander. The General Staff normally consists of the Operations Section Chief, Planning Section Chief, Logistics Section Chief, and Finance/Administration Section Chief. An Intelligence/Investigations Chief may be established, if required, to meet incident management needs.
Group Established to divide the incident management structure into functional areas of operation. Groups are composed of resources assembled to perform a special function not necessarily within a single geographic division. Groups, when activated, are located between Branches and resources in the Operations Section
Hazard Something that is potentially dangerous or harmful, often the root cause of an unwanted outcome.
Hazardous Materials Release Uncontrolled or unlicensed release of hazardous materials Incident during storage or use from a fixed facility or during transport outside a fixed facility that may impact the public health, safety, and/or environment.
Hazmat (Hazardous Material) Any material, which is explosive, flammable, poisonous, corrosive, reactive, or radioactive, or any combination, and requires special care in handling because of the hazards it poses to public health, safety, and/or the environment.
Homeland Security The concerted national effort to prevent terrorist attacks within the United States, reduce America's vulnerability to terrorism,

and minimize the damage and recover from attacks that do occur.

Homeland Security Advisory System A national system that employs a five color system (from "Green-Low risk of terrorist attacks" to "Red-Severe risk of terrorist

attacks") to describe the national threat level.

HSPD-5 Homeland Security Presidential Directive 5, "Management of Domestic Incidents"
HSPD-7 Homeland Security Presidential Directive 7, "Critical Infrastructure, Identification, Prioritization, and Protection"
HSPD-8 Homeland Security Presidential Directive 8, "National Preparedness"
Improvised Nuclear Device (IND) An IND is defined as a device incorporating radioactive materials designed to result in the formation of an explosive nuclear yield. Such devices may be fabricated in a completely improvised manner or may result from the sabotage, seizure, theft, or loss of a US or foreign nuclear weapon.
Incident An occurrence or event, natural or manmade, that requires a response to protect life or property. Incidents can, for example, include major disasters, emergencies, terrorist attacks, terrorist threats, civil unrest, wildland and urban fires, floods, hazardous materials spills, nuclear accidents, aircraft accidents, earthquakes, hurricanes, tornadoes, tropical storms, tsunamis, war-related disasters, public health and medical emergencies, and other occurrences requiring an emergency response.
Incident Action Plan (IAP) An oral or written plan containing general objectives reflecting the overall strategy for managing an incident. It may include the identification of operational resources and assignments. It may also include attachments that provide direction and important information for management of the incident during one or more operational periods.
Incident Command Entity responsible for overall management of the incident. Consists of the Incident Commander, either single or unified command, and any assigned supporting staff.
Incident Command Post (ICP) The field location where the primary functions are performed. The ICP may be co-located with the incident base or other incident facilities.
Incident Command System (ICS) A standardized on-scene emergency management construct specifically designed to provide for the adoption of an integrated organizational structure that reflects the complexity and demands of single or multiple incidents, without being hindered by jurisdictional boundaries. ICS is a management system designed to enable effective incident management by integrating a combination of facilities, equipment, personnel, procedures, and communications operating within a common organizational structure, designed to aid in the management of resources during incidents. It is used for all kinds of emergencies and is applicable to small as well as large and complex incidents. ICS is used by various jurisdictions and functional agencies, both public and private, to organize field-level incident management operations.
Incident Commander (IC) The individual responsible for all incident activities, including the development of strategies and tactics and the ordering and the release of resources. The Incident Commander has overall authority and responsibility for conducting incident operations and is responsible for the management of all incident operations at the incident site.
Incident Management Refers to how incidents are managed across all homeland security activities, including prevention, protection, and response and recovery.
Incident Management Team (IMT) An incident command organization made up of the Command and General Staff members and appropriate functional units of an Incident Command System organization. The level of training and experience of the IMT members, coupled with the identified formal response requirements and responsibilities of the IMT, are factors in determining the "type," or level, of IMT. IMTs are generally grouped in five types. Types I and II are national teams, Type III are State or regional, Type IV are discipline- or large jurisdiction-specific, and Type V are ad hoc incident command organizations typically used by smaller jurisdictions.
Incident Objectives Statements of guidance and direction needed to select appropriate strategy(s) and the tactical direction of resources. Incident objectives are based on realistic expectations of what can be accomplished when all allocated resources have been effectively deployed. Incident objectives must be achievable and measurable, yet flexible enough to allow strategic and tactical alternatives.
Interoperability The ability of emergency management/response personnel to interact and work well together. In the context of technology, interoperability also refers to having an emergency communications system that is the same or is linked to the same system that a jurisdiction uses for nonemergency procedures, and that effectively interfaces with national standards as they are developed. The system should allow the sharing of data with other jurisdictions and levels of government during planning and deployment.
Joint Field Office (JFO) The primary Federal incident management field structure. The JFO is a temporary Federal facility that provides a central location for the coordination of Federal, State, tribal, and local governments and private-sector and nongovernmental organizations with primary responsibility for response and recovery. The JFO structure is organized, staffed, and managed in a manner consistent with National Incident Management System principles and is led by the Unified Coordination Group. Although the JFO uses an Incident Command System structure, the JFO does not manage on-scene operations. Instead, the JFO focuses on providing support to on-scene efforts and conducting broader support operations that may extend beyond the incident site.
Joint Information Center (JIC) An interagency entity established to coordinate and disseminate information for the public and media concerning an incident. JICs may be established locally, regionally, or nationally depending on the size and magnitude of the incident.
Joint Operations Center (JOC) An interagency command post established by the Federal Bureau of Investigation to manage terrorist threats or incidents and investigative and intelligence activities. The JOC coordinates the necessary local, State, and Federal assets required to support the investigation, and to prepare for, respond to, and resolve the threat or incident.
Jurisdiction A range or sphere of authority. Public agencies have jurisdiction at an incident related to their legal responsibilities and authority. Jurisdictional authority at an incident can be political or geographical (e.g., Federal, State, tribal, and local boundary lines) or functional (e.g., law enforcement, public health).
Jurisdictional Agency The agency having jurisdiction and responsibility for a specific geographical area, or a mandated function.
Key Resources Any publicly or privately controlled resources essential to the minimal operations of the economy and government.
Landslide A mass of sliding mud or rocks.
Liaison Officer A member of the Command Staff responsible for coordinating with representatives from cooperating and assisting agencies or organizations.
Local Emergency Planning Committee (LEPC) The committee appointed by the Alaska State Emergency Response Commission, as required by Title III of SARA, AS 26.23.073, to perform local emergency planning and community right-to-know activities. Committees are appointed in each planning district in the state and are required to have representation from a variety of groups.
Local Emergency Planning District (LEPD) The geographical area designated by the Alaska State Emergency Response Commission as the area in which plans must be developed for response to all disasters.
Local Government A county, municipality, city, town, township, local public authority, school district, special district, intrastate district, council of governments (regardless of whether the council of governments is incorporated as a nonprofit corporation under State law), regional or interstate government entity, or agency or instrumentality of a local government; an Indian tribe or authorized tribal entity, or in Alaska a Native Village or Alaska Regional Native Corporation; a rural community, unincorporated town or village, or other public entity. See Section 2 (10), Homeland Security Act of 2002, P.L. 107-296, 116 Stat. 2135 (2002).
Local On-Scene Coordinator (LOSC) The designated local community emergency response representative in a multi-jurisdictional incident. The Local On-Scene Coordinator is usually the local Emergency Manager or designee. For oil spills and hazardous substance releases, the LOSC will represent the local government in the Unified Command potentially consisting of local, state, and federal on-scene coordinators as well as a Responsible Party on-scene coordinator.
Logistics Section In the Incident Command System, the Section responsible for providing facilities, services, and material support for the incident.
Long-term Recovery A process of recovery that may continue for a number of months or years, depending on the severity and extent of the damage sustained. For example, long-term recovery may include the complete redevelopment of damaged areas.
Major Disaster Under the Robert T. Stafford Disaster Relief and Emergency Assistance Act, any natural catastrophe (including any hurricane, tornado, storm, high water, wind-driven water, tidal wave, tsunami, earthquake, volcanic eruption, landslide, mudslide, snowstorm, or drought) or, regardless of cause, any fire, flood, or explosion in any part of the United States that, in the determination of the President, causes damage of sufficient severity and magnitude to warrant major disaster assistance under the Stafford Act to supplement the efforts and available resources of States, local governments, and disaster relief organizations in alleviating the damage, loss, hardship, or suffering caused thereby.
Mitigation Activities providing a critical foundation in the effort to reduce the loss of life and property from natural and/or manmade disasters by avoiding or lessening the impact of a disaster and providing value to the public by creating safer communities. Mitigation seeks to fix the cycle of disaster damage, reconstruction, and repeated damage. These activities or actions, in most cases, will have a long-term sustained effect.
Mobilization The process and procedures used by all organizations-Federal, State, tribal, and local-for activating, assembling, and transporting all resources that have been requested to respond to or support an incident.
Multi-Agency Coordination Group (MAC) Typically, administrators/executives, or their appointed representatives, who are authorized to commit agency resources and funds, are brought together and form MAC Groups. MAC Groups may also be known as multiagency committees, emergency management committees, or as otherwise defined by the system. A MAC Group can provide coordinated decision making and resource allocation among cooperating agencies, and may establish the priorities among incidents, harmonize agency policies, and provide strategic guidance and direction to support incident management activities.
Multi-jurisdictional Incident An incident requiring action from multiple agencies that each have jurisdiction to manage certain aspects of the incident. In the Incident Command System, these incidents will be managed under Unified Command.
Mutual Aid and Assistance Agreement Written or oral agreement between and among agencies/organizations and/or jurisdictions that provides a mechanism to quickly obtain emergency assistance in the form of personnel, equipment, materials, and other associated services. The primary objective is to facilitate rapid, short-term deployment of emergency support prior to, during, and/or after an incident.
National Of a nationwide character, including the Federal, State, tribal, and local aspects of governance and policy.
National Disaster Medical System (NDMS) A federally coordinated system that augments the Nation's medical response capability. The overall purpose of the NDMS is to establish a single, integrated national medical response capability for assisting State and local authorities in dealing with the medical impacts of major peacetime disasters. NDMS, under Emergency Support Function #8 - Public Health and Medical Services, supports Federal agencies in the management and coordination of the Federal medical response to major emergencies and federally declared disasters.
National Exercise Program A Department of Homeland Security-coordinated exercise program based upon the National Planning Scenarios contained which are the National Preparedness Guidelines. This program coordinates and, where appropriate, integrates a 5-year homeland security exercise schedule across Federal agencies and incorporates exercises at the State and local levels.
National Incident Management System (NIMS) System that provides a proactive approach guiding government agencies at all levels, the private sector, and nongovernmental organizations to work seamlessly to prepare for, prevent, respond to, recover from, and mitigate the effects of incidents, regardless of cause, size, location, or complexity, in order to reduce the loss of life or property and harm to the environment
National Infrastructure Coordinating Center (NICC) As part of the National Operations Center, monitors the Nation's critical infrastructure and key resources on an ongoing basis. During an incident, the NICC provides a coordinating forum to share information across infrastructure and key resources sectors through appropriate information-sharing entities.
National Infrastructure Protection Plan (NIPP) Plan that provides a coordinated approach to critical infrastructure and key resources protection roles and responsibilities for Federal, State, tribal, local, and private-sector security partners. The NIPP sets national priorities, goals, and requirements for effective distribution of funding and resources that will help ensure that our government, economy, and public services continue in the event of a terrorist attack or other disaster.
National Operations Center (NOC) Serves as the primary national hub for situational awareness and operations coordination across the Federal Government for incident management. The NOC provides the Secretary of Homeland Security and other principals with information necessary to make critical national-level incident management decisions.
National Response Coordination Center (NRCC) As a component of the National Operations Center, serves as the Department of Homeland Security/Federal Emergency Management Agency primary operations center responsible for national incident response and recovery as well as national resource coordination. As a 24/7 operations center, the NRCC monitors potential or developing incidents and supports the efforts of regional and field components.
National Response Framework (NRF) Guides how the Nation conducts all-hazards response. The Framework documents the key response principles, roles, and structures that organize national response. It describes how communities, States, the Federal Government, and private-sector and nongovernmental partners apply these principles for a coordinated, effective national response. And it describes special circumstances where the Federal Government exercises a larger role, including incidents where Federal interests are involved and catastrophic incidents where a State would require significant support. It allows first responders, decision makers, and supporting entities to provide a unified national response.
National Security Council (NSC) Advises the President on national strategic and policy during large-scale incidents. Together with the Homeland Security Council, ensures coordination for all homeland and national security-related activities among executive departments and agencies and promotes effective development and implementation of related policy.
Officer The ICS title for the personnel responsible for the Command Staff positions of Safety, Liaison, and Public Information.
Operations Section In the Incident Command System, the Section responsible for all tactical incident operations and implementation of the Incident Action Plan. In the Incident Command System, it normally includes subordinate Branches, Divisions, and/or Groups.
Planning Section Incident Command: Section responsible for the collection, evaluation, and dissemination of operational information related to the incident, and for the preparation and documentation of the Incident Action Plan. This Section also maintains information on the current and forecasted situation and on the status of resources assigned to the incident.
Preparedness Actions that involve a combination of planning, resources, training, exercising, and organizing to build, sustain, and improve operational capabilities. Preparedness is the process of identifying the personnel, training, and equipment needed for a wide range of potential incidents, and developing jurisdiction-specific plans for delivering capabilities when needed for an incident.
Prevention Actions to avoid an incident or to intervene to stop an incident from occurring. Prevention involves actions to protect lives and property. It involves applying intelligence and other information to a range of activities that may include such countermeasures as deterrence operations; heightened inspections; improved surveillance and security operations; investigations to determine the full nature and source of the threat; public health and agricultural surveillance and testing processes; immunizations, isolation, or quarantine; and, as appropriate, specific law enforcement operations aimed at deterring, preempting, interdicting, or disrupting illegal activity and apprehending potential perpetrators and bringing them to justice.
Principal Federal Official (PFO) May be appointed to serve as the Secretary of Homeland Security's primary representative to ensure consistency of Federal support as well as the overall effectiveness of the Federal incident management for catastrophic or unusually complex incidents that require extraordinary coordination.
Private Sector Organizations and entities that are not part of any governmental structure. The private sector includes for-profit and not-for-profit organizations, formal and informal structures, commerce, and industry.
Public Information Processes, procedures, and systems for communicating timely, accurate, accessible information on an incident's cause, size, and current situation; resources committed; and other matters of general interest to the public, responders, and additional stakeholders (both directly affected and indirectly affected).
Public Information Officer (PIO) A member of the Command Staff responsible for interfacing with the public and media and/or with other agencies with incident-related information requirements.
Recovery The development, coordination, and execution of service- and site-restoration plans; the reconstitution of government operations and services; individual, private-sector, nongovernmental, and public-assistance programs to provide housing and to promote restoration; long-term care and treatment of affected persons; additional measures for social, political, environmental, and economic restoration; evaluation of the incident to identify lessons learned; postincident reporting; and development of initiatives to mitigate the effects of future incidents.
Resource Management A system for identifying available resources at all jurisdictional levels to enable timely and unimpeded access to resources needed to prepare for, respond to, or recover from an incident. Resource management includes mutual aid and assistance agreements; the use of special Federal, State, tribal, and local teams; and resource mobilization protocols.
Resources Personnel and major items of equipment, supplies, and facilities available or potentially available for assignment to incident operations and for which status is maintained. Under the National Incident Management System, resources are described by kind and type and may be used in operational support or supervisory capacities at an incident or at an emergency operations center.
Response Immediate actions to save lives, protect property and the environment, and meet basic human needs. Response also includes the execution of emergency plans and actions to support short-term recovery.
Robert T. Stafford Disaster Relief and Emergency Assistance Act, Public Law 93-288 Authorizes the federal government to respond to disasters and emergencies in order to help state and local governments save lives and to protect public health, safety and property.
Safe Refuge Area An area within the contamination reduction zone for the assemblage of individuals who are witnesses to the hazardous materials incident or who were on site at the time of the spill. This assemblage will provide for the separation of contaminated persons from non-contaminated persons.
Salvation Army (The) A religious and charitable organization, which in the event of a major disaster, mobilizes its personnel and resources to provide assistance to disaster victims and workers. Other aid provided includes food, clothing, shelter, and other needs as indicated.
Section The ICS organizational level having responsibility for a major functional area of incident management (e.g., Operations, Planning, Logistics, Finance/Administration, and Intelligence/Investigations (if established)).
State Coordinating Officer (SCO) The representative of the governor who coordinates state response and recovery activities with those of the local and federal government.
Short-Term Recovery A process of recovery that is immediate and overlaps with response. It includes such actions as providing essential public health and safety services, restoring interrupted utility and other essential services, reestablishing transportation routes, and providing food and shelter for those displaced by a disaster. Although called "short term," some of these activities may last for weeks.
Situation Report A report that describes an emergency or disaster situation as it develops. These reports describe damages, response actions and recourses provided by local, tribal, State and Federal governments and volunteer organizations.
Situational Awareness The ability to identify, process, and comprehend the critical elements of information about an incident.
Span of Control The number of resources for which a supervisor is responsible, usually expressed as the ratio of supervisors to individuals. (Under the National Incident Management System, an appropriate span of control is between 1:3 and 1:7, with optimal being 1:5.)
Special Needs Populations Populations whose members may have additional needs before, during, and after an incident in functional areas, including but not limited to: maintaining independence, communication, transportation, supervision, and medical care. Individuals in need of additional response assistance may include those who have disabilities; who live in institutionalized settings; who are elderly; who are children; who are from diverse cultures; who have limited English proficiency or are non-English speaking; or who are transportation disadvantaged.
Stafford Act The Robert T. Stafford Disaster Relief and Emergency Assistance Act, P.L. 93-288, as amended. This Act describes the programs and processes by which the Federal Government provides disaster and emergency assistance to State and local governments, tribal nations, eligible private nonprofit organizations, and individuals affected by a declared major disaster or emergency. The Stafford Act covers all hazards, including natural disasters and terrorist events.
Staging Area Any location in which personnel, supplies, and equipment can be temporarily housed or parked while awaiting operational assignment.
Standard Operating Procedure (SOP) Complete reference document or an operations manual that provides the purpose, authorities, duration, and details for the preferred method of performing a single function or a number of interrelated functions in a uniform manner.
State Coordinating Officer (SCO) The individual appointed by the Governor to coordinate State disaster assistance efforts with those of the Federal Government. The SCO plays a critical role in managing the State response and recovery operations following Stafford Act declarations. The Governor of the affected State appoints the SCO, and lines of authority flow from the Governor to the SCO, following the State's policies and laws.
State Emergency Coordination Center (SECC) The central location that coordinates the State of Alaska response to disasters or disaster emergencies.
State Emergency Response Commission (SERC) A commission established by law to oversee the implementation of the Emergency Planning and Community Right to Know Act

(EPCRA) of 1986 also known as the Superfund Amendments Reauthorization Act (SARA) Title III. SERC responsibilities have

been expanded to include all hazards and integrating common aspects of hazardous substance contingency planning with

emergency planning for other threat forms.

State On-Scene (SOSC) State employee responsible for coordinating the on-scene state Coordinator response to a hazardous materials or oil spill incident. The SOSC will often represent the Alaska Department of Environmental Conservation and will work with the local, federal, and responsible party on-scene coordinators in the Unified Command.
Strategic National Stockpile (SNS) The SNS is a national repository of antibiotics, chemical antidotes, antitoxins, life-support medications, IV administration, airway maintenance supplies, and medical/surgical items. The SNS is

designed to supplement and re-supply State and local public health agencies in the event of a national emergency anywhere and

anytime within the U.S. or its territories. The SNS is organized for flexible response. The first line of support lies within the

immediate response 12-hour Push Packages. These Push Packages are positioned in strategically located, secure warehouses

ready for immediate deployment to a designated site within 12 hours of federal decision to deploy SNS assets. If the incident requires additional pharmaceuticals and/or medical supplies, follow-on vendor managed inventory (VMI) supplies will be

shipped to arrive within 24 to 36 hours.

Strategy The general plan or direction selected to accomplish incident objectives.
Tactics Deploying and directing resources on an incident to accomplish the objectives designated by the strategy.
Task Force Any combination of resources assembled to support a specific mission or operational need. All resource elements within a Task Force must have common communications and a designated leader.
Terrorism As defined under the Homeland Security Act of 2002, any activity that involves an act dangerous to human life or potentially destructive of critical infrastructure or key resources; is a violation of the criminal laws of the United States or of any State or other subdivision of the United States in which it occurs; and is intended to intimidate or coerce the civilian population or influence or affect the conduct of a government by mass destruction, assassination, or kidnapping. See Section 2 (15), Homeland Security Act of 2002, P.L. 107-296, 116 Stat. 2135 (2002).
Threat An indication of possible violence, harm, or danger.
Transportation Accident An accident involving passenger air, highway, rail, or marine travel resulting in death or injury.
Unified Command (UC) An Incident Command System application used when more than one agency has incident jurisdiction or when incidents cross political jurisdictions. Agencies work together through the designated members of the UC, often the senior person from agencies and/or disciplines participating in the UC, to establish a common set of objectives and strategies and a single Incident Action Plan.
Unity of Command Principle of management stating that each individual involved in incident operations will be assigned to only one supervisor.
Volcano An eruption from the earth is interior producing lava flows or violent explosions issuing rock, gases, and debris.
Volunteer Any individual accepted to perform services by the lead agency (which has authority to accept volunteer services) when the individual performs services without promise, expectation, or receipt of compensation for services performed. See 16 U.S.C. 742f(c) and 29 CFR 553.101.
Warning Notifies people of the imminent impact of a specific hazard, and protective actions that should be taken.
Weapons of Mass Destruction In arms control usage, weapons capable of a high order of destruction and/or of being used in such a manner as to destroy large numbers of people; can be nuclear, chemical, biological, and radiological weapons.
Weather Extremes Severe weather includes ice storm, blizzards, extreme cold, drought, and high winds.
Federal Agencies
Department Phone (907- unless otherwise indicated) Fax (907- unless otherwise indicated)
West Coast & Alaska Tsunami Warning Center (WC&ATWC) 745-4212 745-6071
Alaska Interagency Coordination Center 356-5500
Army Corps of Engineers 753-2520
Army National Guard 428-7100 via SECC
Centers for Disease Control 770-488-7100
CHEMTREC (Hazmat) 800-424-9300
Department of Commerce:
Alaska Railroad Corp.
Natural Resources Conservation
265-2504
761-7700
265-2550
761-7790
Department of Transportation
FAA, Wasilla AWOS
373-3801
Avalanche & Mt. Weather 273-6037
DOT Hazardous Materials Office 248-2408
Environmental Protection Agency (EPA), Anchorage 271-5083 271-3424
FAA & NTSB Anchorage 271-5936
FBI - Alaska 276-4441
FBI Bomb Data Center 202-324-2696
Federal Emergency Management (FEMA) 800-395-6042 206-487-4741
FEMA Rapid Response Information System (RRIS): Biological/chemical 800-424-8802
FEMA Rapid Response Information System (RRIS): Radiological 202-586-8100
FEMA Alaska Office 271-4300
FEMA Region X (Bothel, WA 206-487-4600
Forest Service (Anchorage) 271-3593 271-3139
National Association for Search and Rescue 703-222-6277
National Response Center (spill response) 800-424-8802
National Terrorism Hotline (NTH) 800-424-8802
National Weather Service-Anchorage Lead Forecaster 266-5167/5105
Alaska Volcano Observatory Aviation recorded msg
General Weather and Climate info

Pilot Weather Briefing

River Forecast and Information

Fire Weather Forecast
786-7477
266-5105

266-5105

266-5110

266-5115
NOAA Office of Restoration and Response 206-526-6317
US Army 103rd Civil Support Team 428-6624 (order through SECC)
Alaska Volcano Observatory, Anchorage 786-7497 (24 hr pager) 786-7840
Alaska State Agencies
Department Phone (907- unless otherwise indicated) Fax (907- unless otherwise indicated)
AK Dept. of Environmental Conservation (DEC) 274-2533
269-7676 Air Quality
AK DEC - Central Alaska Response Team 269-3063
(Duty hours)

800-478-9300

(24-hour number)
ADHS&EM 907-428-7000
800-478-2337
428-7009
ADNR (Forestry, Mat-Su Office) 761-6300
AK Dept. of Transportation 269-0760 Central Region
745-2159 Palmer

511 road conditions
Fire Service Training Center-Anchorage 269-5789
Alaska State Troopers (Palmer) 745-2131
Alaska State Troopers
MatSu West Office

527 N. Pittman Rd.

Alaska State Troopers

Talkeetna Office
373-8300
733-2256
SECC (State Emergency Coordination Center) 428-7100
529-4283 cell

529-4285 cell

Satellite Phone

1-480-768 2500 access # 881631461464
428-7095
866-428-7095
Alaska State Fire Operations 356-5850

Other Organizations

Department Phone (907- unless otherwise indicated) Fax (907- unless otherwise indicated)
Alaska Chadux (spill response) 348-2365 888-831-3438
Alyeska SERVS (spill response) 834-6620
American Red Cross (Mat-Su Office) 357-6060
CHEMTREC 800-262-8200
CISPRI (spill response) 776-5129
Civil Air Patrol 668-4995 668-1481
Mat-Su Borough Convention & Visitors Bureau 746-5000 746-2688
Mat-Su Borough School District, Maintenance 376-0806
373-2287
354-4874
Palmer Veterans and Pioneers Home 745-4241
Palmer Senior Center 745-5454 746-5173
Alaska Native Medical Center 563-2662 729-1729 ER
Alaska Railroad 265-2315 dispatch 265-2330 emergency
Alaska Search & Rescue Dogs 275-3943 229-1536 cell
The American Red Cross 357-6060 357-6062
The Salvation Army 746-7079 746-7033
MatSu Regional Medical Center 861-6000 861-6719
MatSu Regional Outpatient Center 352-2800
Providence Hospital ER 562-2211 261-3111 ER
USAF Elmendorf Hospital 580-2748 580-5555
Wasilla Senior Center 376-3104 373-5170

Utilities
Company Phone (907-)
Matanuska Electric Association 745-3231 admin
746-7697 power outages

761-9386 dispatch
Matanuska Telephone Association 745-3211
Enstar Natural Gas Co. 376-7979
GCI 265-5400 24hr customer service
ALMR Help Desk 334-2567
DRS Satellite Communications 800-330-0784 24 hr tech

Local Governments

City of Houston Local Agency/Department Contact Information

Agency/Office Name and Address Phone/Fax E-mail and website
City Hall
13965 W. Armstrong Rd

P.O. Box 940027

Houston, AK 99694
City Hall:
892-6869

City Clerk:

892-6879
City Hall: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
City Clerk: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Department of Public Works/Roads Department
P.O. Box 940027

Houston, AK 99694
Phone:
892-6899

Fax:

892-7677
Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Fire Department
P.O. Box 940027

Houston, AK 99694
Phone:
892-6457

Fax:

892-6458
Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Police Dept
P.O. Box 940027

Houston, AK 99694
Phone:
892-6447

Fax:

892-6448
Officer Charley McAnally
This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Animal Safety & Protection
P.O. Box 940027

Houston, AK 99694
Phone:
892-6870

Fax:

892-6868
Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Local Agency/Department Contact Information

Agency/Office Name and Address Phone/Fax E-mail and website
City Clerk's Office Phone: 761-1301
Fax: 745-0930
City Manager's Office Phone: 745-3271
Department of Administration
231 W. Evergreen Ave.

Palmer, AK 99645
Phone: 745-3271
Fax: 745-0930
Department of Community Development
645 E. Cope Industrial Way

Palmer, AK 99645
Phone: 745-3709
Fax: 745-5443
Department of Public Safety - Emergency Services Phone: 745-4811 Jonathon Owen-Director
This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Department of Public Works Phone: 745-3709 Public Works Director: Roscoe Barrett
745-3400
Palmer Police Department
423 South Valley Way

Palmer, AK 99645
Phone: 745-4811
Fax: 746-2314

Local Agency/Department Contact Information

Agency/Office Name and Address Phone/Fax E-mail and website
Clerk's Office
290 E. Herning Ave.

Wasilla, AK 99654
Phone:
373-9090

Fax:

373-9092
Email:
This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Department of Public Works
290 E. Herning Ave.

Wasilla, AK 99654
Phone:
373-9010

Fax:

373-9011
Economic Development Phone:
373-9030
Finance
290 E. Herning Ave.

Wasilla, AK 99654
Phone:
373-9080

Fax:

373-9085
Mayor's Office
290 E. Herning Ave.

Wasilla, AK 99654
Phone:
373-9055

Fax:

373-9096
Planning Department
290 E. Herning Ave.

Wasilla, AK 99654
Phone:
373-9020

Fax:

373-9021
Police Department
1800 E. Parks Hwy

Wasilla, AK 99654
Phone:
352-5401

Fax:

357-7877
Community Name Phone/Fax E-mail and website
Anchorage EOC 343-1401 Sat Phone 881-631-444-629
Chickaloon Community Council 746-4494
Chickaloon Village Traditional Council 745-0707 This e-mail address is being protected from spambots. You need JavaScript enabled to view it
http://www.chickaloon.org
Fairbanks North Star Borough EOC 459-1219
Kenai Peninsula Borough OEM 262-4910
KPB OEM director-Scott Walden 262-2097
398-3533 cell
Knik Tribal Council 373-7991 This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Knik-Fairview Community Council 373-4670
Petersville (contact AST in Talkeetna) 733-2256
Talkeetna Community Council 733-6874
Trapper Creek Community Council 733-2721
Skwentna (contact AST in Talkeetna) 733-2256
Willow Area Community Organization 495-6633 This e-mail address is being protected from spambots. You need JavaScript enabled to view it
http://www.waco-ak.org/
Big Lake Community Council 892-6723
Butte Community Council 764-6426 http://.org/
Sutton-Alpine Civic Club and Community Council 745-4059 This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Lake Louise Non-Profit Corp 250-2098

Maps

During an incident, the Mat-Su Borough Geographic Information Systems (GIS) department may be able to provide incident-specific maps, based on the location and type of incident. It is important to always check with the GIS department regarding the latest maps of populated areas, as the borough continues to experience new development and population growth. Refer to Part 1 for the following maps.

  • Mat-Su Borough locator map
  • Mat-Su Borough overview map
  • Map of fire service areas

Current Borough roads maps are available in the Emergency Operations Center and from the Borough GIS office.

Evacuation Planning Information

This Appendix includes information and forms to assist with evacuation planning. The information comes from the Alaska Department of Homeland Security and Emergency Management and is also available on their website at http://ready.alaska.gov/plans/

FIELD GUIDE TO EVACUATION PLANNING & IMPLEMENTATION

INTRODUCTION:

One element of emergency response is the determination if, and to what extent, the movement and activities of the public should be controlled. Whether directing traffic around the site of an accident or emptying a town, the principles remain the same; assessing risk factors, planning an appropriate response, informing the public, then implementing the plan.

In Alaska, authority for evacuating persons from a threat is limited. Alaska statues specifically give an official of a fire department registered with the State Fire Marshall's office the authority to authorize an evacuation (AS 18.70.075 and .090]. While state and local law enforcement and various other emergency response organizations have no specific statutory authority to call for an evacuation they do have common law authority. The Department of Natural Resources, Division of Forestry is registered as a fire department with the Alaska State Fire Marshall. Because of this, employees of the Division of Forestry are considered fire officials and have statutory authority to call for evacuations. Federal agencies have no authority to call for an evacuation by either statute or common law.

In an effort to help bridge the gap between concept and implementation, this all-hazard evacuation guide has been developed to meet the following goals:

  1. A fill-in-the-blanks field checklist for managers charged with the evacuation effort;
  2. Collection and collation of data needed for planning and implementation by the incident command staff and local principal executive officer(s); and,
  3. A permanent record of response efforts.

The primary focus of any response must be people. Citizens in the path of a threat must be informed, consulted and protected throughout the emergency. Emergency managers must always be aware of the impact associated with governmental requests or orders to abandon homes, businesses and property; however temporarily.

SCOPE:

This Field Guide is a useful tool for incident managers charged with assessing what segments of the public, if any, are at risk during the emergency and how best to protect them. It forces objective evaluation and is intended to help eliminate knee-jerk reactions to possibly erroneous perceptions of risk.

With today's "instant" communications, the presence of an emergency is usually common knowledge throughout a wide area within minutes and citizens living or working in or near the affected area want to know what impact an incident will have on them. Emergency telephone lines may become overloaded and responders may become distracted with questions to which they may have no answers.

Once the "who" is determined, decisions should be made about what constitutes an appropriate response. By completing each element of the Plan, managers can make objective selection of options: No direct action, movement restrictions, protection in place, limited evacuation or full evacuation. Options are then matched to each group, and that information is communicated as early, and widely, as possible.

NOTE: This guide is intended to assist agencies or assigned incident management teams with the planning and implementation of an evacuation. In municipalities or boroughs with an approved local emergency operations plan the incident management team must coordinate requests for and the implementation of any evacuation with the local authorities. This can best be accomplished through a Unified Command to bring into the incident local authority for an evacuation. Forestry and other agencies should consult with local authorities prior to the emergency and become familiar with local emergency plans and procedures for an evacuation.

PROCESS:

The extent to which an incident evacuation plan will be completed prior to implementation depends entirely upon the nature, scope and severity of the emergency, plus advance notice provided to the responsible agency. At an absolute minimum, evacuation instructions must be completed and signed by the Incident Commander (IC), Unified Command (UC) or local governing authority such as a city, borough etc., prior to any implementation. If there is no local authority the Alaska Division of Homeland Security and Emergency Management should be contacted. The authority for initiating an evacuation should be included in any delegation of authority to an Incident Management Team. Other applicable portions of the plan may be completed later to serve as a written record.

Some emergencies may allow time for sufficient planning and notifications if evacuation branch directors are involved from the earliest stages of the response effort. The evacuation process begins at the outset of any disaster or major emergency, even if the need to evacuate is not apparent and no decision to evacuate has been made. The process may be divided into six logical steps:

  1. Prepare an analysis of:
    1. Threats,
    2. Affected area, and
    3. Objectives.
    If time permits, prepare a detailed evacuation plan. Contingency preparation saves valuable time. The analysis and plan will serve as a needs assessment upon which the Incident Commander or Unified Command and Principal Executive Officer can base their decisions. Stay flexible. Your analysis and plan may actually provide the basis for a decision NOT to evacuate.
  2. Obtain authorization.
    1. If time does not permit advance completion of a written plan or decision by the principal executive officer, the Initial Attack Incident Commander will complete the Emergency Evacuation Form (Attachment A) and submit it to the person that will effect the evacuation. When possible this should be a law enforcement officer. The IC may use their delegated powers to make a unilateral decision to evacuate by signing the "Emergency Evacuation Form". The plan will be prepared at the earliest possible time.
    2. When it appears time will permit the normal planning and authorization process, complete an Incident Evacuation Plan (Attachment B) and submit it to the incident command staff and principal executive officer. A decision may then be made to evacuate immediately or authorize the Incident Commander to implement each stage under conditions included in the plan.
  3. Keep the populace affected by the threat continually informed of the incident status.
  4. Monitor defined stages and activate resources.
  5. Implement the plan.
  6. Deactivate the evacuation. This step requires reversing all the actions you initiated. Make sure to include everyone such as the public, incident management team, local jurisdiction and other involved agencies such as the Red Cross.

EMERGENCY EVACUATION PLAN: (Attachment A)

This plan will be used by the Initial Attack Incident Commander to provide for immediate evacuation actions. It is intended to be used only in those situations where the incident is moving so fast that there is not enough time to complete the Incident Evacuation Plan. It should not be used as a replacement for the Incident Evacuation Plan when there is ample time to complete that document. It is also important to recognize that the Incident Evacuation Plan should be completed after the Emergency Evacuation Plan is used to effect an evacuation action. The Incident Evacuation Plan will provide backup documentation for the decision that was made by the Incident Commander in this situation.

The Incident Commander must enter his/her name at the top of the document. It should be clearly printed in this location. The incident commander will sign and date the form at the bottom.

Select the type of evacuation action being taken. The Incident Commander(s) may only select "Evacuation Warning" or "Evacuation Directive". The "Evacuation Order" refers to a case by case situation that is described below and is NOT available as an option to the incident management.

The Incident Commander(s) must describe the specific area that the evacuation action applies to. This should be as specific as possible and should include descriptors that are commonly known and understood by the local citizens.

The Incident Commander(s) must identify the staging areas and/or evacuation centers that the citizens should report to under an evacuation directive. These should be located well away from the incident to minimize the possibility of re-evacuation. While the Incident Commander(s) should identify these for the evacuation directive, it is strongly recommended that they also be identified for the evacuation warning in case citizens choose to evacuate early.

The Incident Commander(s) should describe what the citizens are to be told. The form list two general statements and provides for an optional statement. It is vitally important that all citizens be given similar instructions to avoid confusion.

The Incident Commander(s) should determine if perimeter controls are necessary and, if so, where and what type. It should be understood that neither a checkpoint nor a roadblock will completely stop non-incident traffic. While this is not ideal for the incident, it will provide the incident management with some control over traffic while causing minimum impact to the local citizens. A road closure will stop ALL non-incident traffic and should be used only where absolutely necessary. This is the reason that it is available only at the inner perimeter. If only one perimeter is established, it will be understood that it is an "Outer Perimeter" and a road closure is not an option.

INCIDENT EVACUATION PLAN: (Attachment B)

The Incident Evacuation Plan is intended to provide the incident managers with a standard format to document a decision to conduct an evacuation. It can be used to collect information documenting an evacuation that was initiated under an emergency evacuation. It can also be used to collect information to be used for a potential evacuation. The Incident Evacuation Plan contains the following sections: a Coversheet, Evacuation Authorization, an analysis of the Threats, Area, and Objectives, Evacuation Stages, Perimeter and Access Control, the Implementation Plan, and a summary of the Anticipated Resource Requirements. Each of these sections are discussed below:

  1. Coversheet:

    The Coversheet provides important information to the reader that may not be located anywhere else in the document. It includes the name of the person that was responsible for the preparation of the document. It also includes the name of the agency that is responsible for the document. The date and time the document was completed, the person the document was submitted to (usually the Incident Commander, but it could be the Planning Section Chief or Operations Section Chief) and a checklist identifying the sections that were completed are also on the coversheet
  2. Authorization:

    The authority to evacuate citizens and to restrict use of public byways varies according to jurisdiction. As a general rule, an evacuation may not be implemented without the express approval of local principal executive officer(s) unless the Incident Commander can demonstrate an immediate threat to life and safety precluding advance authorization. A Unified Command with local authorities is recommended when the local authority has jurisdiction and an evacuation is anticipated or required. In such instances, formal authorization should be obtained as soon as possible.

    Authorization for evacuations should be obtained in one of three processes. These are:


    1. When there are persons with clear statutory authority to initiate an evacuation at the incident and the IC is an employee of an agency without clear statutory authority for such actions, the IC should recommend that an evacuation be conducted. The official with clear statutory authority will authorize (or not authorize) the evacuation. The evacuation is conducted under the management authority of the incident. It is preferable that a Unified Command is placed in charge of the incident, with at least one commander having clear statutory authority for evacuations.
    2. When there is no one present at the incident with clear statutory authority to initiate an evacuation, the person with emergency expertise should authorize the evacuation.
    3. When there is no one present at the incident with clear statutory authority or with emergency expertise, anyone in authority can initiate the evacuation.
    A civil authority such as highway department or municipal street department should generally approve restrictions on the use of public highways, roads and streets. Early liaison is recommended. Again, unilateral action by the Incident Commander should be immediately followed by formal notification and authorization.

    The implementation of an evacuation is usually performed by law enforcement personnel, but that may vary according to jurisdiction. Early liaison is recommended to allow planning and mobilization of necessary resources.
  3. Analysis of Threats, Area(s) and Objectives (Part I):
    1. Threats:

      A brief summary of the nature, scope and severity of the emergency at the time the plan was prepared should be included. Threats can be multiple and transitory. Consider secondary threats like downed power lines and ruptured gas pipes. Consider how the threat may actually increase during the period when residents are moving out of the area (traffic congestion, narrow roads, obstructions, etc.).

      Are there special populations within the affected area? For example schools, hospitals, or nursing homes? Is the threat specific to a particular segment of the population such as persons with respiratory problems? Consider protection in place for short-term threats such as a fast moving vapor cloud in which mass movement may prove more hazardous than restricted movement. Also consider the potential dangers of moving people through the incident, lack of a safe shelter area, poor or no means of evacuating people.
    2. Area:

      Define area(s) affected using common boundaries such as roads, rivers, drainage's, subdivisions, etc. Should sub-areas be defined? Area "A" may need immediate evacuation while Area "B" is under a warning and Area "C" is safe but needs to be reassured it is not at risk. Describe all boundaries in terms easily recognizable by the public during broadcasts ("The area from South Avenue to the river and between Reserve and Russell streets").
    3. Objectives:

      The listed objectives apply to any emergency. Additional objectives may be set by specifically stating how each defined threat is to be mitigated for each defined area. Set clear objectives.
  4. Evacuation Stages:

    Evacuation planning does not necessarily mean an evacuation is imminent. Some situations allow sufficient time to obtain necessary approval and implement each stage. Proper planning allows the Incident Commander and principal executive officer(s) to review and approve or revise benchmarks at which stages will be implemented.

    Part Two of the Incident Evacuation Planidentifies four distinct evacuation stages plus perimeter and access control. The stages should be seen as a process that may be entered at any stage depending on the immediacy of the incident. While there is an "Evacuation Order" described in this field guide, it is not included in the plan as an evacuation stage available to the incident managers. It should be very clearly understood that an "Evacuation Order" is an action that will take place only on a case by case basis. As such, it is not an available action for a broad area around the incident. Incident managers should begin with the lowest possible stage and work up as conditions warrant. As the emergency wanes, work back down to Stage A. Incident staff should clearly identify what conditions will mandate movement from one stage to another, up or down.
    1. Pre-evacuation Briefing and Information:

      Contact teams should go door-to-door whenever possible. Provide accurate information about the emergency and determine special needs of those contacted. Special health problems, latchkey kids, special transportation needs, etc. When appropriate, complete Pre-evacuation Contact Sheets for planning successive stages. If possible, have the documentation team develop an accurate census of potential evacuees and prepare a map for incident managers. At a minimum, contacts should provide the following information: (a) Current incident status, (b) Notification procedures to be used if evacuation become necessary, (c) Evacuation route(s), (d) Location of evacuation center(s), and (e) Method(s) to be used to keep the public informed of incident status.

      PRE-EVACUATION CONTACT DATA SHEETS: (Attachment C). Some emergencies, most notably floods and wildland/urban fires may allow plenty of time for contact with the affected public during the pre-evacuation stage. When scope and timing permit, Pre-Evacuation Contact Data Sheets should be used. Contact teams should be able to obtain the necessary information in 5 to 7 minutes. Pre-Evacuation Contact Data Sheets are doubly useful; first, as an invaluable planning document and second as a reassurance to those contacted that the incident manager is concerned about the safety and welfare of the affected public and actively working to protect them. Information obtained during the contacts will help incident managers prepare safety and contingency plans. It will also help the Red Cross determine what assistance facilities are required.

    2. Evacuation Warning: (NOTE: This stage must be authorized by the Incident or Unified Command.)

      There is a good probability of the need to evacuate. This is the time for precautionary movement of persons with special needs or health problems, mobile property (including household items) selected and transported by the owner, and under certain conditions, pets and livestock. If property and livestock holding/security areas have been designated, this information needs to be relayed. Avoid any implied promises by responders to provide resources to move personal property. Incident staff should likewise carefully evaluate the wisdom of allowing volunteers inside the perimeter to help move property. Liability and security issues must be addressed.
      Implementation conditions should allow plenty of time for coordination with those affected.
      Post-evacuation conditions for this stage may include concerns about allowing persons with particular health conditions or other special needs to return prematurely, and safety or security considerations if people are allowed unrestricted movement within the incident perimeter.
    3. Evacuation Directive: (NOTE: This stage must be authorized by the Incident or Unified Command.)

      Evacuation directives should be issued only where a clear and immediate threat to the health and safety of the population or responders exists. Evacuation directives are designed to remove all occupants from a specific area, therefore the occupants of the affected area(s) are directed to leave within a specified time period by pre-designated route(s) and report to an evacuation center. Perimeter roadblocks are in place and access is restricted. If a person who appears capable of making a reasonable and informed decision decides to remain within the area covered by the evacuation directive, he/she may do so. The emergency responders will not use force to remove persons from areas covered by an evacuation directive. However, the emergency responders should clearly inform the person that failure to evacuate may result in serious physical injury or death and future opportunities to evacuate may not exist.

      An adult making an informed decision to remain in the immediate vicinity presents very real legal and liability issues to the incident staff. However, adults making such informed and reasoned decisions should be allowed to do so under the "Evacuation Directive". A specific warning of the dangers by responders, followed by documentation of the refusal, is appropriate.

      Implementation conditions should be clearly relayed to occupants through personal contact, media broadcast, or both. Realistic timetables should be established.

      Post-evacuation elements of this stage will recognize that certain occupants may re-enter at their own risk to check on property. Vehicles should be flagged or otherwise identified at perimeter roadblocks and careful instructions provided concerning safety.
    4. Return:

      Evacuees are allowed to return according to conditions established for each stage. Hardship and special needs are evaluated by the incident staff. Close coordination with relief agencies is important during this stage if property has been damaged or destroyed. Continued exchange of information between incident staff and evacuees is vital.

      Post-evacuation contacts and briefings: Follow-up contacts are necessary once evacuees have had the opportunity to survey any damage to their property. Again, timely and accurate information about mitigation efforts will ease fears and build cooperation.
    5. Evacuation Order: (NOTE: This is NOT an option available to the incident management for use generally throughout the incident area, therefore it is not listed in the plan.) this step MUST only be done on a case by case basis. An evacuation order will be issued only where conditions present a clear and immediate threat to the health and safety of occupants or responders and the person(s) ordered to evacuate appear to not be capable of making a reasonable and informed decision due to their physical or mental condition or their inability to self evacuate. This may be caused by the person(s) level of intoxication, dementia, senility, age, or other physical or mental conditions that could impair their judgement or by a lack of ability to evacuate due to transportation or similar problems. This phase of an evacuation must be limited to individuals or small groups of people.

      All evacuation orders must be documented. Officials are encouraged to use the Evacuation Order Report (Attachment D). If this report is not completed, the official issuing an evacuation order must at a minimum document in writing the reason for the order, the name of the person(s) involved, the location from which the person(s) was evacuated and the location to which the person(s) was evacuated, and the date and time of the evacuation order. This written documentation must be submitted to the Incident Commander through the proper channels as soon as practicable after the evacuation order is carried out.

      Incident managers should understand that persons refusing to evacuate after receiving an "Evacuation Order" will be removed by force if necessary. Arrest is the least desirable option unless the person is clearly endangering others by his or her refusal to cooperate; therefore it is preferable to use "Evacuation Directives" whenever possible. Evacuation Orders should only be used rarely and to resolve specific circumstances.

      Implementation conditions should take into account responder and residents safety. Persons ordered to evacuate will not be permitted to return until the conditions that resulted in the evacuation order no longer exist.
    6. Perimeter and Access Control:

      While perimeter and access control may be important prior to initiating an evacuation, it is imperative that the incident management consider this when an evacuation is in effect. There are two levels of perimeter control that are available to the incident. These are:
      1. Outer Perimeter: The outer perimeter is a line of perimeter and access control that may be well away from the active portions of the incident. The outer perimeter is usually used as a means of slowing access and informing the public rather than restricting or limiting access. Outer perimeters are typically controlled by checkpoints and/or roadblocks. They are never controlled by a road closure.

      2. Inner Perimeter: The inner perimeter is a line of perimeter and access control that should be as close as possible to the active portions of the incident. The inner perimeter can be used to slow access or to restrict access. Inner perimeters can be controlled by checkpoints, roadblocks or road closures.

    When an incident establishes a perimeter without describing whether it is an outer or inner perimeter, it will be assumed to be an outer perimeter.

  5. Implementation Plan:
    Part Three of the Incident Evacuation Plandocuments specific procedures to be followed and outlines certain evacuation management issues.
    1. Emergency Implementation Procedure: Develop and disseminate a contingency plan to be used if conditions worsen so quickly that personal notification of a request or order cannot be made. Coordinate with area media. Assign a unique signal and make sure it is not used for any other part of the incident response. Residents should know that use of the signal is an immediate directive to evacuate by pre-designated route(s). One useful signal is the "high-low European style" siren.
    2. Obstruction Response Procedure: Determine the response that evacuation branch personnel will provide to persons who decide to remain within the affected area when directed to evacuate and who refuse to evacuate when given an evacuation order. Typically persons who decide to remain when given an evacuation directive will be allowed to do so. They should be given a warning that they will face sever risk of personal injury or death, that their presence may impede work on the incident, that they could be held personally liable for injury or damages to another person or to other property due to their refusal to evacuate and that there may not be emergency personnel available to rescue them at a later time. If they understand these situations and appear to be capable of making an informed and rational decision, they should be allowed to remain.
    3. Traffic Plan: Three main elements should be considered in the preparation of a traffic control plan for the evacuation:
      1. Evacuation routes,
      2. Perimeter control, and
      3. Traffic coordination.
      Selection of evacuation routes should take into account the volume of evacuee traffic (largely dependent upon the beginning stage of the evacuation effort) available selection of suitable roadways and volume of responder traffic in the area. Remember to plan alternate routes whenever possible during an evacuation.

      Perimeter control is established with checkpoints, roadblocks or road closures supplemented by mobile patrols. The Incident Commander should establish an inner and outer perimeter for the incident. The outer perimeter is used to provide information and to reduce sightseeing traffic. Local traffic and those with valid reasons will be allowed past the outer perimeter. The inner perimeter is used to restrict traffic to emergency response vehicles only.

      Checkpoints are staffed locations where vehicles are provided with information on the incident. They should be staffed by Public Information Officers and may use law enforcement officers if available. Vehicles may or may not be stopped at checkpoints.

      Roadblocks are locations along a road, highway, street, trail or other location that blocks the passage of people or vehicles and where they are prevented from traveling into an area without providing a specific waiver or justifying their need to enter the area to a representative of the incident. At a minimum, they will be required to provide:
      • One piece of identification (driver's license, I.D. card, social security card, etc.) and the location to which they are traveling.
      • A reasonable explanation of their need to enter the area.
      • Affirm they understand their presence may hinder emergency workers/operations within the area they are entering.
      • Affirm they understand they may incur some personal liability by hindering emergency operations within the area.
      • Affirm they understand there may be personal risks of injury/death by entering the area.
      • Affirm they understand there may be limited or non-existent opportunities/resources to affect their rescue should they encounter life-threatening circumstances.

      In order to ensure that the proper information is passed on to all motorists at roadblocks, all personnel are encouraged to use the Roadblock Datasheet (Attachment E).

      Road closures may be staffed or unstaffed. These are points at which the road is closed to non-emergency traffic. The general public will not be allowed past these points. If road closure points are staffed, they should be staffed with law enforcement officers. Public information officers are not necessary at these locations since non-emergency vehicles will not be allowed past them. Road closures will be used only on the inner perimeters; therefore vehicles should have passed a roadblock before arriving at a road closure. Public information personnel should have been available at the roadblocks to provide information

      Traffic coordination may involve the use of pilot vehicles, designating traffic flow by time period (i.e. access during first half of each hour, and egress during the second half) or fixed traffic control points using radios to coordinate flow. DON'T ASSUME THAT PEOPLE WILL AUTOMATICALLY GIVE RESPONDER TRAFFIC THE RIGHT OF WAY. Consider buses or other mass transit methods for evacuee movement.

    4. Evacuation Shelters: Determine the number, location and size of evacuation shelters that will be needed for the incident. Coordinate with the Alaska Division of Homeland Security and Emergency Management and the Red Cross, Salvation Army, and other similar agencies to staff and operate the shelters. The jurisdictional chapter of the Red Cross, or other voluntary organization, will designate a Shelter Manager and ensure that there is a reliable means to contact that person. Assign Incident Information Officers (IOFR) to each shelter. The IFOR will be responsible for informing the evacuees on the progress of the incident and the evacuation efforts.
    5. Pre-Evacuation Activities: Determine the type and extent of pre-evacuation activities that will be completed. This includes determining whether or not evacuation teams will contact residents, what will be provided to the residents and where any datasheets or information collected during these activities will be taken.
    6. Resource Locations: Select sites to be used for each element of the evacuation. Sites should be selected that will not be subject to potential evacuation or threats from the incident. Public Information Officers should be assigned to each center or shelter. Command and staging areas for evacuation responders may be most useful away from the main incident base to avoid congestion and make movement more efficient. Shelters and Assistance centers are usually pre-designated by the Red Cross or other relief agencies. They may need time to open a shelter and begin receiving evacuees. Informing them well in advance will permit set-up time. Evacuation centers are usually a joint effort of incident staff and relief agencies to serve as a clearinghouse. They are used to re-unite families and respond to inquiries from anxious relatives. Evacuation centers should be located close to the evacuated area. EVACUEES SHOULD BE ENCOURAGED TO CHECK-IN AT AN EVACUATION CENTER IMMEDIATELY AFTER EVACUATING EVEN IF THEY WILL NOT BE STAYING THERE. By doing this, the evacuees can improve chances that friends and relatives can locate them during the early stages of an evacuation.

      Remember to coordinate any evacuation with the Red Cross, DHS&EM, or other responsible agency that will be assuming responsibility for the people.

      Some emergencies will permit the time to select and staff to secure areas for the temporary storage of personal property. Fenced compounds are preferable. Access and security are paramount considerations. If holding areas are used, evacuees should be encouraged to move property as early in the incident as possible. Liability considerations should be discussed with area legal officials during this planning stage. Restrictions should be made clearly known (no unloading of trucks or trailers, loads should be enclosed or tarped, etc.). The same considerations apply if arrangements are made for the temporary holding of pets or livestock.
    7. Communications: Public information is the single most important element of any evacuation plan. Plan for the most effective use of all resources: Briefing sheets for contact and traffic control teams, area emergency notification networks, regular media briefings, limited-range radio broadcast units and resident briefing sites are some of the available options.

      Direct briefings with the evacuees and public should be done early on and be the first priority for providing public information. Remember that the media may not and often will not provide the same level and quality of information as you can by meeting directly with the affected public. If available the Local Emergency Alert System can also be used to provide critical information in the early stages. Hold community meetings at shelters early and often.
      1. Radio frequencies used by evacuation teams should be established in advance and lists disseminated to incident staff. The agency responsible for evacuation and traffic control efforts may well utilize communication frequencies completely separate from the incidents. Be certain to provide for networking between evacuation command and the other incident staff.
      2. Public Information Officers are needed to conduct community briefings. Ensure that a public information officer is assigned responsibility to set up, coordinate and/or conduct community briefings as necessary. Since many of the community residents may be living in an evacuation center(s), consider having a PIO assigned to the evacuation center(s) on a continuing basis.
      3. Designated markings, usually flagging and signs are helpful in identifying completed contacts, locations requiring special consideration, perimeter boundaries, and vehicles or persons allowed access to restricted areas. For example, red flagging tied to a mailbox may indicate the resident has been personally contacted during Stage A and white flagging may indicate the occupant has a condition requiring extraordinary care.
  6. Resource Requirements:

    Part four of the plan describes the anticipated resource requirements needed the evacuation. It includes personnel, equipment, traffic control devices, other resources and who will cover the costs of the evacuation.
    1. Personnel, Vehicles and Radios: Available resources, especially in rural areas may limit the scope of an evacuation effort. Early planning allows the incident management team to identify and obtain needed resources through mutual aid requests or other means without having to draw from operational specialists on the incident (Don't assign firemen to roadblocks if law enforcement officers are available.).

      It is important to remember, however, that when an evacuation is initiated it may very well become the primary responsibility of the incident. As such, it is likely that all incident resources will be diverted to the evacuation branch until it is apparent that all citizens in the affected area have been contacted.

      A typical evacuation organization looks like this:




      The Incident Management Team having evacuation responsibility should determine staffing requirements for each element and include those totals in Part Four, Section 1, of the Plan.

      Specialized equipment such as vehicles (marked and private) and radios are included in the same table. Other necessary resources should be identified and listed. Special requirements such as personal protective equipment for persons inside the perimeter should be considered.

      Position description summaries for the typical positions assigned to an Evacuation Branch are included as Attachment F.
  7. Evacuation Expenses:

    Do not delay or avoid a needed evacuation due to funding questions. Because evacuations can be expensive, it is imperative that the incident manages and tracks all cost carefully. Responsibility for the actual evacuation expenses will be determined later, considering all responsible parties.

FORMS ROUTING:

The various forms used in this evacuation procedure shall be routed as follows:

Form Prepared By Routed Through To Time Frame
Emergency Evacuation Form Initial Attack Incident Commander None Law Enforcement or Incident Personnel Prior to issuing public Evacuation Instructions
Incident Evacuation Plan As assigned by IC, usually Operations Section-Evacuation Branch if available Incident Commander(s) Plans Within first 72 hours of an incident.
Evacuation Order Report Incident personnel issuing the order Incident Commander(s) Plans As soon as possible after issuing the order.
Pre-Evacuation Contact Data Sheets Pre-Evacuation Contact Teams Plans Documentation UL Daily
Roadblock Datasheet Roadblock Staff (Law Enforcement or IOFR) Plans Documentation UL Daily

Operational Concepts

The Mat-Su Borough will activate shelters or congregate care facilities when necessary to meet one or more of the following needs during or immediately following a disaster:

  • Sheltering of persons who have been displaced from their homes
  • Delivery of human services including behavioral health
  • Triage and delivery of medical services to support hospital operations when hospitals are operating at or near capacity or during an incident of widespread catastrophic illness
  • Staging and dispensing of Strategic National Stockpile (SNS) assets
  • Sheltering of domestic animals

For the purpose of this plan, the term "sheltering" is used to describe the process of providing temporary housing, food, and basic support needs to individuals and families displaced from their homes by an emergency. "Congregate care," sometimes referred to as "special needs sheltering," refers to sheltering arrangements where the shelter occupants required additional care, such as medical or mental health services. While the Borough will strive to meet as many needs as possible at each activated shelter or congregate care facility, not all services may be delivered at each facility.

The Matanuska-Susitna Borough, Mat-Su Borough School District and American Red Cross have assumed joint responsibility to provide sheltering and mass care services for local citizens in the event of a disaster emergency.

The requirements for congregate care services vary depending upon the nature and phase of the disaster emergency. Local officials must be ready to provide different types of support in response to the unique nature of the situation. Shelter planning must not only provide for the need to shelter citizens in their home community, but must also plan to shelter individuals who have been displaced by a disaster emergency.

A managing authority will be designated and a facility agreement established as soon as possible when an emergency requires congregate care facility activation. The managing authority will coordinate efforts through the EOC and with the assistance of the facility operator.

  • The American Red Cross of Alaska will manage emergency shelter operations.
  • Health and Human Services will manage delivery of health and human services and SNS assets.
  • Borough Animal Care and Regulation will manage domestic animal shelter operations.
  • Coordination with local hospitals and medical centers is important when operating congregate care centers.

The American Red Cross has an agreement in place with the Mat-Su Borough School District to operate shelters in local public schools. In addition, the Red Cross is working on an agreement with the City of Wasilla to use their Multi Use Sports Center as a shelter facility, and the Red Cross also has an agreement in place with the Mat-Su Borough for use of the Willow Area Community Center. The Red Cross has numerous other shelter agreements with local churches and other facilities in the Borough.

During an incident where sheltering needs are significant, the American Red Cross may step in to manage or operate a shelter under its own authority as a non-governmental "sheltering organization."

All American Red Cross-managed facilities will report to a central American Red Cross location. Data will be gathered, analyzed, and confirmed, then shared on a timely basis with the EOC. Besides sheltering and feeding, the American Red Cross can perform a variety of other valuable emergency services, including additional support for disaster victims, providing supplies and services to disaster workers, coordination of other volunteer organizations, and assistance to local governments in damage assessment.

To activate an American Red Cross shelter, the Borough Department of Emergency Services contacts the Mat-Su Borough Red Cross Chapter. Both jointly decide where they would like a shelter opened based on the nature of the emergency and the structural safety of various potential shelter buildings. The Red Cross subsequently informs the facility point of contact and arranges a walk through prior to establishing the shelter.

During the 2008 update to this EOP, it was noted that the Mat-Su Borough School District has very few employees who have received American Red Cross shelter training. It is recommended that additional Borough and School District personnel attend the shelter operations training offered by the American Red Cross to ensure a sufficient number of locally trained people to assist with shelter operations.

The following table summarizes how shelter management responsibilities may be assigned, among borough employees, Red Cross Volunteers, local community members, and other Mat-Su Borough agencies and personnel.

Role Typical Assignment (Borough or Local Personnel) Duties and Responsibilities
Shelter Manager: American Red Cross Shelter Manager
Health and Human Services Congregate Care Shelter manager
Establish shelter
Manage shelter operations
Coordinate with volunteer relief agencies
Duties as assigned
Assistant Shelter Manager: American Red Cross Shelter Manager Assist.
Health and Human Services staff
MSBSD school administration or faculty
Volunteers
Assist shelter manager
Fill in for shelter manager if unavailable
Provide alternate for 24-hr staffing
Duties as assigned
Nurse/medical officer: Local medical or EMS personnel
State Public Health
Move medical supplies to shelter, if needed
Triage, first aid
Human health services
Administration: American Red Cross
Health and Human Services
MSBSD school administration or faculty
Volunteers
Registration
Record keeping
Duties as assigned
Food Staff: American Red Cross
MSBSD Food service staff
Salvation Army
Southern Baptist Church staff
Prepare and serve meals
Duties as assigned, such as cleaning up
Social services: American Red Cross
Alaska DHSS
Behavioral Health
Mental Health Professionals
Assist shelter residents in accessing social and family services
Liaison to other social service agencies/organizations
Duties as assigned
Liaison/Public Information officer: Borough or Red Cross PIO Disseminate information to the public and media
Work hand in hand with Incident PIO & with other agencies
Maintenance and sanitation: MSBSD Maintenance staff
American Red Cross Volunteers
Maintain and clean facilities
Duties as assigned
Dormitory worker: American Red Cross Volunteers
MSBSD staff
Manage dormitory areas
Staff 24 hours/day
Pet sheltering: Local animal control officer, humane society, or veterinarians Set up and manage shelters for domestic pets and service animals.

incident, multiple facilities may be opened, or a single shelter may be designated.

Last Updated on Monday, 24 October 2011 09:24
 


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