When Disaster Strikes

Whatever you do, stay calm.

STOP what you are doing.
LOOK around you and carefully assess the situation.
LISTEN for instructions by tuning in to a radio news source. KMBQ 99.7 FM is the local emergency radio station.

For your own protection, cooperate fully with public safety officials and keep the streets clear for emergency vehicles.

Do not use your phone except in life-threatening situations.
Call 9-1-1 to request emergency medical, police or fire help.
During major disasters, 9-1-1 may be flooded with calls. Be prepared to wait.
Be ready to answer questions from 9-1-1 operators. Stay on the line until the operator hangs up.
Visually inspect your building’s structural integrity. If there is major damage to the walls or roof, evacuate the structure.
Using a flashlight, inspect your building for gas and water leaks, broken electrical wiring or sewage lines. If there is damage, turn the utility off at the source. (See Utilities.)
Consider changing the voicemail message on your phones to include your family’s status. If your loved ones can’t get a call through to you, they may still be able to hear your outgoing message.